When you run `openclaw channels add` without flags, the interactive wizard can prompt:
- account ids per selected channel
- optional display names for those accounts
-`Bind configured channel accounts to agents now?`
If you confirm bind now, the wizard asks which agent should own each configured channel account and writes account-scoped routing bindings.
You can also manage the same routing rules later with `openclaw agents bindings`, `openclaw agents bind`, and `openclaw agents unbind` (see [agents](/cli/agents)).
When you add a non-default account to a channel that is still using single-account top-level settings, OpenClaw promotes account-scoped top-level values into the channel's account map before writing the new account. Most channels land those values in `channels.<channel>.accounts.default`, but bundled channels can preserve an existing matching promoted account instead. Matrix is the current example: if one named account already exists, or `defaultAccount` points at an existing named account, promotion preserves that account instead of creating a new `accounts.default`.
If your config was already in a mixed state (named accounts present and top-level single-account values still set), run `openclaw doctor --fix` to move account-scoped values into the promoted account chosen for that channel. Most channels promote into `accounts.default`; Matrix can preserve an existing named/default target instead.
-`openclaw channels list` prints `Claude: HTTP 403 ... user:profile` → usage snapshot needs the `user:profile` scope. Use `--no-usage`, or provide a claude.ai session key (`CLAUDE_WEB_SESSION_KEY` / `CLAUDE_WEB_COOKIE`), or re-auth via Claude CLI.
-`openclaw channels status` falls back to config-only summaries when the gateway is unreachable. If a supported channel credential is configured via SecretRef but unavailable in the current command path, it reports that account as configured with degraded notes instead of showing it as not configured.
-`channels resolve` is read-only. If a selected account is configured via SecretRef but that credential is unavailable in the current command path, the command returns degraded unresolved results with notes instead of aborting the entire run.